The off-the-main-road position of the business ensures Andrews High Tech Automotive provides outstanding customer service as word of mouth recommendations have always been the driving force for the growth of this business.
1989 – Andrews High Tech Automotive was established in 1989. It began as a partnership with Andrew and Tess Napper the owner/operators of the business.
1993 – The business enjoyed steady growth and Andrew and Tess employed a mechanic to help with the increasing work load.
1997 – the small workshop was no longer big enough to cater for the client demand. The business relocated to a larger building and to this day is the current site of the business. The new workshop was fitted out with state of the art equipment and allowed for the expansion of the business as it was required.
2016 – 27 years on and Andrews High Tech Automotive has grown to arguably the largest independent repairer on the Sunshine Coast with Andrew and Tess still owning and operating the business.
Sometimes things can and do go wrong, this is inevitable in service industry. But it is the lengths that Andrews High Tech Automotive will go to appease a client that really sets this business far away from all competitors.
It is the peace of mind that every client of Andrews High Tech Automotive enjoys. For they know that if they have a concern with any aspect of the business, their cause will be heard calmly and action will be taken swiftly.
On going training for staff is essential so that our technicians can stay at the forefront of their profession. Our technicians attend regular training evenings on the Sunshine Coast. They travel to Brisbane or the Gold Coast on weekends and are even flown interstate to receive specialized training.
Andrews High Tech Automotive today is about providing a premium service to clients with a minimum disruption to their busy daily schedual. We understand that most people these days are extremely time poor and not having their vehicle for a day is a major inconvenience.
That is why we have included the offer of picking up client’s vehicles from their place of work or from home and delivering the vehicle back when the work is completed. As well as the convenience of pick up and delivery the business offers three loan vehicles, so clients that need too can keep on the move whilst their vehicle is being worked on.
Andrews High Tech Automotive is much more than just a mechanical workshop to its clients. A lot of our clients take advantage of our driveway service. They call in once a month to have their tyre pressures checked and the under bonnet fluid levels checked, all at no charge. It only takes about 5 minutes and ensures their vehicle is in tip top shape.
For many clients we are also a motoring advisory service. Parents bring along their children that are getting ready to purchase their first motor vehicle and talk with one of our service advisors as to which vehicle would best suit their child’s need and budget.
We communicate with our clients and let them know when we think it may be time for them to consider moving onto another vehicle. If for example the cost of essential repairs exceeds the true value of the vehicle. When clients are considering buying a new or second hand vehicle they quite often talk with us first. We give our clients insights into whether the vehicle they are thinking of buying is troublesome, expensive to maintain, is good value for money or over priced.
Andrew and Tess wish to extend an invitation to you, to become one of our valued clients and enjoy the many benefits of dealing with the quality, professional and friendly service centre that is Andrews High Tech Automotive.
Learn more our team and our wide range of services by following the links or simply contact us directly to make an appointment.